FAQs
How do I access the LinkTT special offer?
You can access the LinkTT offer exclusively through participating Credit Unions.
Which Credit Unions are currently participating in the LinkTT offer?
Currently, Neal & Massy Credit Union is offering the LinkTT special. We’re expanding, so please keep checking with your Credit Union for updates.
What if my Credit Union isn't part of the participating list?
The offer will be available to all Credit Unions in phases. Please check regularly with your Credit Union for their inclusion or WhatsApp us at 793-LINK (5465).
How can I find information about the LinkTT special offer?
For details on the LinkTT special offer, please:
- Visit the LinkTT page on George Pont
- Email us at linktt@georgepont.com
- Call or send a WhatsApp message to 793-LINK (5465)
- Inquire at your Credit Union.
Can I request a product not listed in the brochure?
Only items in our existing Product Portfolio are available through this promotion. Please note new products will be added as they become available. However, you can WhatsApp us at 793-LINK (5465) with your device query.
Is there a purchase limit for devices?
There is no set limit to the number of devices you can purchase, subject to loan approval value from your Credit Union.
Am I limited to specific combinations of devices?
You may request any combination of devices that suits your needs.
Is there a warranty on the purchased devices?
Yes, there’s a one-year warranty on tablets, laptops, phones & gaming consoles, and two years on televisions from the invoice date. Extended warranties are available.
Who do I contact if I have issues with my device during the warranty period?
For warranty and after-sales services, please contact Unicomer Trinidad:
- Call the Contact Centre at 800-4222
- Email customer_care@unicomer.com
- Visit Servitech locations in Freeport or the Courts Megastore in El Socorro.
How will I receive my devices?
Your devices will be delivered to you at a specific venue, date, and time determined by the Credit Union. A George Pont representative will provide you with these details.
What if I need help setting up my device?
At delivery, you can request setup assistance, and a George Pont representative will arrange support.
How do I apply for a loan to purchase devices?
Loan applications must be processed through your Credit Union’s standard Loan Application Process.
What's the maximum loan value I can access?
The loan amount is dependent on approval from your Credit Union.
How is my loan installment amount determined?
Your Credit Union will calculate your installment amount.
Can I access this offer more than once if I'm a member of different Credit Unions?
Yes, subject to loan approval from each Credit Union.
Do I have to choose a Telecommunications Provider offer?
Choosing a Telecommunications Provider offer is optional.
How do I know if I can access the Telecommunications Provider’s service?
A service check will be conducted before proceeding with your loan application, and you’ll be contacted by a George Pont representative.
When will my telecommunications service be installed?
A representative from the Telecommunications Provider will contact you about the activation of your service.
Who do I contact for queries about my telecommunications service?
Please direct all service-related inquiries to the respective Telecommunications Providers’ Contact Centers.
Who conducts the LinkTT Training sessions and what do they include?
UWI-ROYTEC hosts the LinkTT training sessions. The training covers various aspects of digital literacy and usage. For specific details of what’s included, please reach out to us.
How can I sign up for the LinkTT Training sessions?
- Express your interest by ticking the ‘Yes’ box for training on the request form.
- Call or WhatsApp us at 793-LINK (5465)
The George Pont team will then provide you with all necessary details.